Terms & Conditions

Last updated 30 July 2026

Last updated: July 2026 Trading as: Sos Stays (Power Rangers Ltd) CRO Number: 746631 Registered/Office Address: The Mill Enterprise Centre, Drogheda, Co. Louth, Ireland Contact: hello@sosstays.ie

1. Who We Are

Sos Stays is a trading name of Power Rangers Ltd, a company registered in Ireland (CRO Number 746631), providing short-term rental property management and direct booking services across Ireland, with a core operating area across Co. Louth, Co. Meath, and Co. Down.

Registered/Office Address: The Mill Enterprise Centre, Drogheda, Co. Louth, Ireland Contact: hello@sosstays.ie

These Terms and Conditions ("Terms") apply to:

  • Your use of the sosstays.ie / sosstays.com website ("the Site");
  • Any booking made directly with Sos Stays through the Site ("Direct Booking"), as opposed to a booking made through a third-party platform such as Airbnb, Booking.com, or Vrbo.

By using the Site or making a Direct Booking, you agree to these Terms. If you do not agree, please do not use the Site or make a Direct Booking.

For details on how we collect and use personal data, please see our Sos Stays — Website Privacy Policy — a separate document covering data protection and GDPR rights.

2. Bookings Made Through Third-Party Platforms

If you book a Sos Stays-managed property through Airbnb, Booking.com, Vrbo, or another third-party platform, your booking is governed by that platform's own terms and conditions, cancellation policy, and payment terms — not these Terms. These Terms apply only to Direct Bookings made through the Site.

3. Making a Direct Booking

When you make a Direct Booking through the Site, you are entering into a contract with Power Rangers Ltd (trading as Sos Stays), acting as booking agent and property manager on behalf of the property owner.

A booking is confirmed once:

  1. You have completed the booking form with accurate guest and stay details; and
  2. Payment (or the required deposit, where applicable) has been successfully processed.

You will receive a booking confirmation by email once these steps are complete. Please check your confirmation carefully and contact us immediately if any details are incorrect.

4. Payment

Payments for Direct Bookings are processed securely through Stripe. Sos Stays does not store your full card details.

Prices shown at the time of booking are in euro (€) and include any applicable taxes unless stated otherwise. Cleaning fees, if applicable, will be shown separately at checkout before payment is taken.

Full payment (or the payment schedule shown at checkout) is required to confirm your booking. If a payment fails or is declined, your booking is not confirmed until payment is successfully completed.

5. Cancellations and Refunds

The cancellation policy applicable to your Direct Booking will be clearly shown before you complete payment, and will also be confirmed in your booking confirmation email. Please read this carefully, as cancellation terms may vary by property, season, or rate type.

Unless otherwise stated at the time of booking:

  • Cancellations made within the free-cancellation window shown at checkout will be refunded in full.
  • Cancellations made after that window may be subject to partial or no refund, depending on the policy shown.
  • No-shows are non-refundable.

Refunds, where due, will be processed back to your original payment method within a reasonable timeframe.

6. Check-In, Check-Out, and Property Rules

Self check-in is available between 3:00 PM and 9:00 PM on your arrival date. If you expect to arrive later than 9:00 PM, please contact us in advance so we can arrange access.

Check-out is by 11:30 AM unless otherwise agreed in advance.

By booking, you agree to comply with the house rules provided for your specific property, which may include (but are not limited to) rules on smoking, pets, noise/quiet hours, maximum occupancy, and parties or events. These rules will be shared with you as part of your booking confirmation and pre-arrival messages.

7. Guest Conduct and Liability

You are responsible for your own conduct, and that of anyone in your party, during your stay. You agree to:

  • Treat the property and its contents with reasonable care;
  • Report any damage, faults, or issues to Sos Stays as soon as reasonably possible;
  • Not exceed the maximum occupancy stated for the property;
  • Comply with all house rules and any reasonable instructions given by Sos Stays or the property owner.

You may be held responsible for the cost of repairing or replacing any damage caused by you or your party beyond reasonable wear and tear.

To the maximum extent permitted by Irish law, Sos Stays' liability to you in connection with your stay is limited to the value of your booking, except where liability cannot be limited or excluded by law (for example, liability for death or personal injury caused by negligence, or fraud).

8. Property Information and Photos

We make every reasonable effort to ensure property descriptions, photos, and amenity lists on the Site are accurate and up to date. Minor variations between photos and the property as found (for example, due to seasonal changes, minor redecoration, or lighting) do not constitute a breach of these Terms.

If you believe a property materially differs from its description in a way that affects your stay, please contact us as soon as possible so we can address it.

9. Data Protection and Privacy

Sos Stays processes personal data (such as your name, contact details, and payment information) in order to manage your booking, communicate with you about your stay, and comply with legal obligations.

We handle personal data in accordance with the EU General Data Protection Regulation (GDPR) and Irish data protection law. For full details on what data we collect, why, and your rights (including access, correction, and deletion), please see our Sos Stays — Website Privacy Policy.

10. Website Use

The content on the Site (including text, images, logos, and design) is owned by or licensed to Power Rangers Ltd and may not be copied, reproduced, or used without our permission, except as necessary to make a booking.

We aim to keep the Site accurate and available at all times but do not guarantee uninterrupted access, and we are not liable for any loss arising from the Site being temporarily unavailable.

11. Complaints

If something isn't right during your stay, please let us know as soon as possible so we can put it right — message us via WhatsApp, our concierge, or hello@sosstays.ie. Raising an issue promptly, ideally during your stay, gives us the best chance to resolve it.

If you remain unsatisfied after raising a complaint with us directly, you may be entitled to refer the matter to the relevant consumer protection body in Ireland (such as the Competition and Consumer Protection Commission) or, for cross-border EU bookings, the EU Online Dispute Resolution platform.

12. Governing Law

These Terms are governed by the laws of Ireland, and any disputes will be subject to the exclusive jurisdiction of the Irish courts, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

13. Changes to These Terms

We may update these Terms from time to time — for example, to reflect changes in our services, payment processing, or legal requirements. The version in effect at the time you make a booking will apply to that booking. We recommend checking this page periodically.

14. Contact

Power Rangers Ltd, trading as Sos Stays The Mill Enterprise Centre, Drogheda, Co. Louth, Ireland CRO Number: 746631 Email: hello@sosstays.com Website: sosstays.com